Contact the NCI Helpdesk for support with administrative and technical queries

NCI provides Helpdesk support to assist users with administrative and technical issues to do with accessing and using systems and services at NCI. Staff will attend to support queries during normal business hours, 9:00am-5:00pm Australian Eastern Time, Monday to Friday. Support requests received outside of normal business hours will be addressed at the first opportunity on the next business day.

NCI staff are currently working from home in response to the COVID-19 pandemic. NCI systems remain fully operational and will be supported remotely. NCI user support will continue to operate as normal, with email the preferred mode of support interaction.